Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 2024

1. Information We Collect

At GenerateSpark, we are committed to protecting your privacy. We collect minimal information to provide our AI image generation service:

Information You Provide:

  • Text prompts you enter for image generation
  • Email address (if you choose to contact us)
  • Feedback or support messages

Automatically Collected Information:

  • Basic usage analytics (page views, feature usage)
  • Device and browser information
  • IP address and approximate location
  • Technical performance data
2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: Process your image generation requests
  • Service Improvement: Analyze usage patterns to enhance our AI models
  • Technical Support: Respond to your inquiries and provide assistance
  • Security: Detect and prevent fraudulent or abusive activities
  • Performance: Optimize website speed and functionality
  • Legal Compliance: Meet our legal obligations and protect our rights
3. Data Storage and Retention

Generated Images: We temporarily store generated images for service optimization and caching purposes. Images are automatically deleted from our servers after 30 days.

Text Prompts: Prompts may be stored temporarily to improve our AI models and are anonymized after processing.

Analytics Data: Usage statistics are retained for up to 2 years to help us improve our service.

Support Communications: Messages sent to our support team are retained for customer service purposes.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

  • Service Providers: With trusted partners who help us operate our service (hosting, analytics)
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfer: In the event of a merger, acquisition, or sale of assets
  • Safety: To protect the safety and security of our users or the public

All third-party service providers are required to maintain the confidentiality of your information.

5. Cookies and Tracking

We use minimal cookies and tracking technologies to:

  • Remember your preferences and settings
  • Analyze website performance and usage patterns
  • Provide a better user experience
  • Prevent fraud and abuse

You can control cookie settings through your browser preferences. Note that disabling cookies may affect some functionality of our service.

6. Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Secure cloud infrastructure with access controls
  • Regular security audits and updates
  • Limited access to personal data on a need-to-know basis
  • Secure deletion of data when no longer needed

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our protective measures.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request information about data we have collected about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Disable analytics tracking (may affect service functionality)

To exercise these rights, please contact us at privacy@generatespark.com

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will delete such information promptly.

9. International Users

GenerateSpark is operated from the United States. If you are accessing our service from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States.

We comply with applicable data protection laws and take appropriate safeguards to protect your personal information in accordance with this privacy policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Your continued use of our service after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Email: privacy@generatespark.com

General Support: support@generatespark.com

Website: www.generatespark.com

We are committed to resolving any privacy concerns you may have and will respond to your inquiries promptly.

Thank you for trusting GenerateSpark with your privacy. We are committed to protecting your personal information.